Fifth Wheel
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The broker operating system

Every call answered. Every load covered.

Fifth Wheel runs the phones, the loads, the carriers, and the money on one record. Six products, one system, built for the desk.

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24/7Inbound coverage, no queue
First ringEvery carrier call picked up
1,284Carriers re-checked nightly
One recordQuote through settlement

Voice

The phone stops being a bottleneck.

Agents pick up on the first ring, pull the MC, verify authority and insurance, quote the lane, and book it. A rep is one word away at any point.

  • 01Unlimited simultaneous calls, day or night
  • 02Authority, insurance, and identity checked before a rate is spoken
  • 03Negotiation inside a floor you set, never below it
  • 04Transfer to a rep on any trigger you choose

How Voice works

Inbound · Ridgeline Transport

+1 312 555 0148, answered on the first ring

AgentFifth Wheel dispatch, this is Ada. Which load are you calling on?
CarrierThe Chicago to Atlanta reefer you have posted.
AgentI have it. Can I get your MC number?
CarrierMC 614922.
Operating authorityActive since 2019
Insurance on file$1M / $100K
Identity matchPhone and domain
AgentYou are clear. I can do $2,250 all in, picking up tomorrow at eight.
CarrierMake it $2,300 and it is covered.
Agent$2,275 with the lumper on us. Deal?
Load FW-40912 coveredRate confirmation sent47 seconds

Desk

One load. One record. No rekeying.

Quote, tender, stops, documents, exceptions, and proof all live on the same object, so nothing has to be reconciled later.

BoardQuotingIn transitSettlementUpdated 14 seconds ago
Active loads184 open, 3 flagged
LoadLaneEquipmentCarrierStatusMargin
FW-40912Chicago, IL to Atlanta, GA53' ReeferRidgeline TransportCovered$515
FW-40908Los Angeles, CA to Phoenix, AZ48' VanSunbelt CarriersIn transit$392
FW-40901Dallas, TX to Memphis, TNFlatbed3 carriers biddingQuoting–
FW-40877Savannah, GA to Charlotte, NC53' VanKestrel FreightDetention risk$308
FW-40854Newark, NJ to Boston, MADrayageHarbor Point LogisticsDelivered$247
FW-40840Salt Lake City, UT to Denver, CO53' ReeferAlpine Haul CoInvoiced$461

Why we built it

Brokerage runs on the phone and always will.

Load boards changed where carriers are found. They did not change who answers when one calls back, or what happens to the twenty calls that arrive while a rep is on the twenty first.

The suite

Six products on one system.

Start where it hurts most and add the rest when you are ready. Nothing to migrate between them.

AI phone agents Voice Every inbound and outbound carrier call answered, qualified, negotiated, and booked. No queue, no voicemail, any hour of the night. Open Voice Load management Desk Quote to delivery on one record. Stops, documents, exceptions, and proof. Open Desk Carrier sourcing Network Vetted capacity ranked by what each carrier has actually hauled for you. Open Network Fraud and compliance Shield Double brokering, lapsed authority, and stolen identity caught before the tender goes out. Open Shield Settlement Pay Invoices out, carriers paid, factoring handled, margin visible per load. Open Pay Rate intelligence Signal Lane pricing, quote win rates, and where the margin actually went. Open Signal

Integrations

Sits inside the stack you already run.

Nobody rips out a TMS to try something new.

DAT/Truckstop/McLeod/Aljex/Turvo/Project44/Samsara/QuickBooks/TriumphPay/HubSpot/Slack/REST API

Get started

See it run on your lanes.

Thirty minutes. We take a live call on your desk line and show you the record it produces.

Book a demo See the products