Fifth Wheel
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Customers

Built for desks that answer to margin.

Freight brokers who measure the day in covered loads, not activity.

Fit

Where it earns its place.

Six situations we see over and over on the desks that switch.

Three to thirty reps Growing brokerages You are turning away freight because the phones own the day. Coverage should not depend on who happens to be at their desk.
Several branches Multi-office 3PLs Different offices, different habits, and no single view of margin. One record ends the reconciliation.
Brokerage on the side Asset-backed carriers Brokered freight is a second business running on the tools of the first. It deserves its own system.
Reefer, flatbed, drayage Niche and specialized Rules that generic software cannot express. Agent scripts and rate logic you write yourself, per commodity and per lane.
Produce, retail, project Seasonal desks Volume that triples for six weeks. Capacity that does not need hiring.
First real system Teams leaving spreadsheets The workbook finally broke. Move once, to something that covers the whole load.

Rollout

The phones move first.

Week one the numbers port and the agents answer. Month one the documents start landing against loads on their own. By the end of a quarter, peaks absorb without hiring.

Honest scope

What we will not tell you.

Two things worth saying out loud before you book anything.

The agents do not replace your reps. They take the calls that never should have needed one, and they hand over the moment judgment is required. The reps who used to answer the phone all day end up selling instead.

We will not quote you before we hear your lanes. Rate logic, carrier rules, and call volume differ enough that a number on a page would be a guess.

Get started

Bring us your worst week.

Peak season, a short desk, and a lane nobody wants. That is the demo worth having.