Platform
The layer underneath.
Access, data, audit, developer tooling, reliability, and support. The parts nobody demos and everybody depends on.
Foundations
Built to be trusted with the desk.
The six areas that come up in every procurement review, answered up front.
Foundation
Access
SSO via SAML and OIDC, role based permissions, per-office data scoping, session and device controls, enforced two factor, and immediate offboarding.
Foundation
Data
Encrypted in transit and at rest, regional residency, configurable retention, recording consent controls, and full export on request.
Foundation
Audit
Every action attributed, immutable call transcripts, rate change history, document version trail, and exportable logs.
Foundation
Developer
A REST API, outbound webhooks, a sandbox environment, bulk import and export, scheduled reporting, and custom field mapping.
Foundation
Reliability
Redundant telephony routing, failover to your desk line, point in time restore, and no maintenance during business hours.
Foundation
Support
A named implementation lead, agent tuning sessions, carrier data migration, a shared escalation channel, and training for new reps.
Integrations
Sits inside the stack you already run.
Nobody rips out a TMS to try something new.
DAT/Truckstop/McLeod/Aljex/Turvo/Project44/MacroPoint/Samsara/Motive/QuickBooks/NetSuite/TriumphPay/RTS/Twilio/RingCentral/HubSpot/Slack/REST API
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Put it against your stack.
Bring your TMS, your carrier list, and one ugly lane.